Robotic Process Automation in Deloitte Innovation
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By Vimi Grewal-Carr, Innovation lead, Deloitte and Jemma Venables, Innovation Insight, Deloitte
During the past six years of austerity the public sector has been under significant pressure to cut costs and at the same time improve service delivery.
This seems like an impossible ask.
By David Wright, Robotics Lead for Global Business Services, Deloitte
There has been a LOT of hype around the impact of robotics software on financial services, and indeed on all service industries, but there is still a lack of clarity around what this genre of software can do. I often hear: “Let’s have a go and see what happens…” but is there a way to deploy this software more effectively?
By Graeme Knopf, Robotic Process Automation lead, Deloitte
Humans have tried to create robots in their own image for centuries. One of the first efforts came in the 1400s from Leonardo da Vinci in the form of his mechanical knight, which could stand, sit, raise its visor and independently move its arms. Now robotics and machine learning have developed so much that they look set to disrupt all areas of our lives – especially work. This is going to have a tremendous impact on employers and employees alike. Will humans become marginalised?
Robotic Process Automation (RPA) has slowly and quietly been transforming back office business functions over the last ten years. These software ‘robots’ can be programmed to follow instructions to automate many repetitive, predictable tasks, such as raising an invoice or interfacing between different IT systems in the same way that a human would. RPA is increasingly popular because these robots can be trained in a matter of weeks, or even days, are cheap to run, and more accurate and more productive than human labour.