Consulting in Deloitte Careers
After graduating from university, I was hit with a decision faced by all graduates, one to which only the lucky few know the answer; what’s my next step? I’d graduated in Mathematical Economics and Statistics and I wanted my first job to be relevant to my degree. I wanted a job that would give me the opportunity to use and develop the skills I’d invested in. The only problem was that I didn’t have a clear grasp of how my degree was directly applicable to a specific career.
When researching Deloitte I was attracted to the culture of Consulting and the firm itself. I decided to apply, and while completing the form was confronted with the list of competencies. Out of fear of selecting a competency that could mean the knowledge I’d acquired from my degree going redundant, I selected Actuarial & Pensions Services (APS).
In my first year in APS I worked on a number of small, technical actuarial engagements but spent most of my time on a larger, cross competency project. On this project, I worked with and got to know a team from Analytics within the Technology competency. I found the data architecture work they were doing a lot more interesting than the technical reviews I was used to, and compared to the smaller teams I’d worked in in APS, I enjoyed the culture of working in a larger team.
At the end of my first year I approached some of the contacts I’d made during my time working with Analytics, to discuss a possible move at the end of the 21 month Analyst Programme (the graduate scheme). They put me in contact with the head of Data Management (DM), who was very approachable and friendly. After an informal discussion, we were both keen on the move, and it became a simple HR process. I moved at the end of the 21 month programme, and joined DM as a Consultant.
Three months later I’m happily working on a Finance and IT transformation as part of another large, cross competency team. Taking a moment to reflect, the move has helped me realise two things.
The first is that I worried about the application of the academic knowledge I’d learned at university, and forgot about the other skills that university teaches you. Since moving to DM, my logical and analytical problem solving skills are being challenged daily.
The second is that the people at Deloitte care. APS, the competency who had hired and trained me, didn’t stand in the way when they saw I would be happier elsewhere. Technology (and DM in particular), the competency who hired me knowing I had little experience, were helpful, friendly and supportive of the move and made the whole process remarkably easy.
When you start with Deloitte you’re encouraged to quickly expand your network to find project opportunities. It’s always interesting to me, as this happens, how quickly individuals write-off industries or projects as something they don’t have an interest in. In reality, I’ve found there’s something interesting and unique about every industry – and with the variety of projects we provide across the spectrum, I truly recommend people give something new a chance.
- First, focus on skills: I have no interest in cars (can barely tell the difference between them) but I was surprised how much I enjoyed a project with a global car producer where I had the right process experience to help them set-up a new business unit in the Middle East & Africa. You can switch experience between industries with more ease than you’d expect.
- Second, think long-term: Experience across multiple competencies is something that will only make you more well-rounded as you grow in your career. Take interesting opportunities as they arise and you’ll quickly discover that trying something new is what keeps this career fun and challenging - previous experience is what provides future opportunity.
And most important…it’s all about people: When you’ve found great people to work with, you’ll realise the challenge and excitement comes from the team around you. When you’ve found a great manager (or above) to work with – take a chance on the project itself, you’ll most likely be surprised how much you enjoy it.
Sarah, Manager, Supply Chain Consulting.
Whenever I attend a Graduate Recruitment event at a campus and mention that I am from Technology Consulting, there are always some people who recoil in horror. “I want to be a Consultant,” they tell me, “but not in Technology. I can’t do Technology.”
I think this comes from a perception that Technology means you will be sat in a dark, dimly-lit basement coding C++ endlessly with only coffee for company. This could not be further from the truth. A career in Technology Consulting at Deloitte is so wide-ranging that you can easily enjoy the job and succeed with little or no technology experience. (However, you can spend all your time coding if that’s your thing!)
Technology is all around us – and some of the developments that have happened and are due to happen in the next few years are very exciting. Some of the current trends, such as Wearable Computing, will genuinely revolutionise the way we work. Working in Technology at Deloitte means you can be responsible for enabling some of this significant change.
I had no formal experience with technology – other than studying IT at GCSE years ago. My Management degree at Lancaster had no core technology modules. I’ll admit that my choice of Technology was mildly swayed by the fact that the Consulting Industrial Placement, which I joined, was only offered in Technology – but I have not looked back ever since.
Some of the engagements I have worked on have been fascinating. Most notably, I worked on a project in the public sector helping the CIO at the client define his IT strategy for the next five years. Others have included building internal websites for a large client in the retail industry, and helping a major global bank with their strategy for Records Management (essentially, helping them understand what documents they have. As it turns out, a large global bank has a lot of documents). And the best bit – I managed to avoid doing any coding until I actively seeked out work where I would do some.
Full training is provided, including some studying towards the British Computer Society qualifications – so you will feel confident in Technology in no time at all.
Joining Technology at Deloitte was a decision I am glad I made – the rapid progression being made in different technology fields and industries is fascinating and there is no better way to experience it than by being part of it.
Jack - Technology Consulting
Part 4 – The Interviews
We run two interviews as part of the selection process. Both are looking for different things from candidates but neither should be too stressful if you get yourself prepared.
Competency Interview - Relax and you will be grand!
This interview is usually conducted by a manager. Think of plenty of examples illustrating core skills and qualities as outlined for your service area (at least 2-3 examples per quality) and the interview should be fine. By thinking of lots of examples you will prevent repetition. Always be mindful of potential follow up questions! Just remember to keep calm!
Examples of some questions that may be asked:
Describe a recent situation where you had to build a relationship with a new colleague
Tell me about a problem that you solved and how you solved the problem? Why did you choose that method?
Have a look online and see other types of competency questions- the key here is examples and plenty of them, so get thinking!
Partner Interview- do not fear, Stef is here (I am sorry that is really quite cheesy but it rhymes)
The partner interview can vary in content. The partner will be looking to assess your career motivation, so make sure to have a solid answer for this. The partner may even ask you about the research you have completed for the role, or for any other roles you have applied for, so be prepared for every eventuality.
Use STAR (Situation, Task, Action, Result) as a way of framing answers.
Read up on current affairs, grab a Financial Times and be prepared to share some snippets that interested you. And that’s it. With the Partner interview completed your application is completed.
Good luck folks! I hope these tips have been useful.
Part 3 – E-tray
Firstly, it's not that bad, but I can feel you are all practically groaning at the concept, so here are a few pointers:
The exercise is split into two areas, Inbox and Written exercises.
These exercises are focused on;
- Time management and the ability to delegate and prioritise time
- Client focus and adaptability
- Analytical skills
- Negotiation skills - being able to consider several options
- Decision-making capacity
You can practice for the E-Tray exercise here:
TIP- move your task bar to the left/right of your computer screen to be able to navigate the inbox effectively
Respond to 21 emails in an inbox. Don’t worry, at the beginning there will be quite a lot of content that you will need to read, but when you are familiar with the content you will be quicker and finding key bits of information and responding to emails.
A lot of the emails are multiple choice - there are some mathematical questions but these are quite basic.
Make sure to address the email appropriately, come to a logical conclusion and prepare the report in a succinct and well-structured manner.
Be very careful about spelling and grammar as a spell check isn’t available during this part of the assessment. It might be handy to have a dictionary nearby!
When these are completed, if successful you’ll move onto the final stages – the interviews. We'll look at these in Part 4.
Part 2 – The Application
OK, I got through choosing my role, now I see an application - please tell me you have some hints and tips after all that Stef!?
Good news, I have plenty of hints and tips up my sleeve. The process begins with the application. It can be quite hard to think about framing an answer to the big questions. For me, it definitely helped to jota few thoughts on paper before committing to the online application.
What do I put for the question - Why Deloitte?
As I said, the big questions really get the brainwaves going! This is a question that is asked all the time - if not on the application form, it will certainly be asked at interview stage, so it is important to have a strong answer. Think about including;
- Commercial awareness: what is happening in the market at the moment, what has Deloitte impacted upon? Make sure to use examples!
- Career motivation: use examples of what Deloitte are currently working on and consider how you could see yourself helping and why you would choose Deloitte in particular.
- Research: do plenty of research. There are many materials on the Deloitte website and on the web, utilise this. The more knowledge you have, the better! Don’t swamp your answers with detail, the knowledge you learn about Deloitte can be used during interview stage and DON’T just copy and paste aspects of Deloitte’s website.
- Whilst you are answering questions, make sure to provide an answer that incorporates how you can see yourself in the firm, playing a particular role or function.
Hold on, Stef there is a second question, what do I put for - Why are you choosing this service line at Deloitte?
Well, this is a question that determines the thought behind your choice. With Deloitte there is so much variety (and variety is the spice of life), and many pathways and areas that you can choose from, so when you’re thinking about which service line to join, think
- About the day-to-day life in that area, what you might be doing, the tasks and typical projects that you could be involved in.
- Does your personality suit consulting?
- How would you use your skills to work within your chosen service line? And be decisive - choose a service line and be committed with the answer you provide, this will show focus.
Deloitte look for certain qualities in candidates. Thinking about whether these sound like you will be helpful for both the application process and interviews
1.) Communication - with clients and colleagues, written communication is important also
2.) Achievement of goals - drive and determination to deliver
3.) Commercial Awareness - understand the markets that Deloitte operates in
4.) Career motivation - what potential role at Deloitte could you fill and how would this progress your personal development
5.) Planning and organisational skills - essential skills
6.) Adaptability - Deloitte is all about variety
7.) Problem solving - be able to deal with all sorts of issues
After the application come the online tests and E-try exercise. We’ll pick up on those in Part 3.
Part 1 – Choosing a role
I applied for Deloitte Belfast Technology Consulting in October 2012, and got my offer in November 2012. I had my first day working for Deloitte in the Consulting Graduate Scheme on September 2013. If you’re considering applying to Deloitte and are looking for hints, tips and advice on your application, then read on!
First of all, it only took a month for me to go through the process and get a job offer at the end, which was pretty great!
So Stef, How do I apply to Belfast Technology Consulting?
That is a pretty good question- Make sure to have a read on the website with a cup of tea (or coffee if you prefer) and check out the range of opportunities that Deloitte offer:
Click on ‘Apply now’ on the sidebar (it’s on the left hand side of your screen)
On the page that opens, select the blue box ‘search for jobs’
The page that appears now shows the Deloitte Recruitment System, mid-way down the page there is a link ‘Click here to register for a vacancy’ - select this option.
Terms and Conditions appear- read them and if you agree, click on the tick box
Choose a vacancy type from the drop down menu - for Belfast Technology Consulting select ‘Consulting- Full Time Grad’
Now a whole lot of drop down menus appear. Take it easy, I’ll take you through the options.
First choice of vacancy - for this option select your preferred location. This is Belfast (the land of green fields and jolly people)
Select a preferred service line - For this make sure to pick Consulting (you will love it!)
Pick your intake year, and also a second choice of vacancy if you wish.
A few pre-registration questions appear - answer yes or no to the following questions and begin your quest application. Which we’ll pick up on in Part 2.
Thanks for clicking. Every month the economics team here at Deloitte look at significant economic trends from the point of view of the recruitment marketplace, and we are then able to share the resulting blog post with you. Number 1 is below.
Today I spent the day learning about and discussing storage, virtualisation, data centres, networks and the concept of bring-your-own-device (BYOD). Yesterday focussed on IT operating models, organisational design and capabilities assessment. Welcome to 1st year Analyst training for the Effectiveness and Infrastructure service areas!
To some this might seem normal, to others completely foreign. Prior to joining Consulting as an Analyst in Technology, I had no real technical background and absolutely no idea what the virtualisation of a desktop was. We’ve now completed an initial induction to Consulting and Technology and taken a number of exams that have ranged from business analysis to software testing. We’ve just had our first 6 weeks on projects, but are back in the classroom and now able to use each other’s real-life examples to understand what we’ve been learning.
It can seem daunting at times, but there is always support from those who are either more business or technically savvy than yourself (or both!). Great people to seek advice from include your colleagues, Appraiser, Service Area Analyst Dean or people within specific industry or Deloitte capability communities.
The key thing I have learnt over the past couple of months is that there is no real answer to what experience you should have prior to joining, or even once you’ve joined. Roles on engagements change and vary in technical expertise. One person may focus on business analysis and change and another on application migration. I’m not sure I’ll ever be a technical expert, but I will be able to start discussing the business or IT implications of a data centre or BYOD strategy with clients. Technology involves a range of people and their skills and we add value to the client in different yet complementary ways.
The challenge for me now is to find that right balance of technical involvement and learn as much as I can as an Analyst in Technology.
An unusual take on diversity at Deloitte from Stefanie Jameson.
'When I meet a previous work colleague, friend or family member, and they ask, ‘What are you up to these days?’ I know that when I give my answer, I will get a face staring back at me, with not only surprise/shock/confusion, but also the follow-up question, ‘Why?’
Well, I am going to try and answer that today and a starting point would be my A Levels. You see, I studied English, History and Politics which naturally set me up to do Law in University. Over the few years in university, (apart from the usual partying studying) I had racked up considerable work experience in Law and I had a training contact offered to me. This all sounds very promising, however…
One fateful day, in University, final year with the usual hectic deadlines, I heard that an employment fair was in the main assembly hall, so I decided to wander down. Now the main reason for me even heading down that direction was the promise of free food, (and I am sure anybody reading this, remembers their own broke student days). Anyway, I entered the assembly hall, wandered around the usual Law stands, and there wasn’t much ‘banter’ or ‘craic’ as we say in ‘Norn Iron’ (Northern Ireland….just in case). I stopped by the Deloitte stand, and I was chatting to a wee girl from Belfast for nearly an hour - it was the personality that grabbed me. However, she worked in audit. So she went over and above and gave me a few contacts in consulting…because let’s face it, there was no chance I could ever contemplate anything mathematical.
I left that day and thought I would give it a go. I’ll see what happens. I didn’t really contemplate the long term- ‘Stef, what if you actually get this job?’… that came later.
I was lucky enough to be offered a role and, after loving the atmosphere in the Belfast office, it really was a no brainer.
Tech Consulting meant for me that I would be more on the Business Analysis side of things, working primarily in tech projects helping the business- at a basic level- understand what they require from a piece of technology/implementation. I actually find that Law infiltrates Tech Consulting in loads of areas, and I wouldn’t swap my background for any I.T. related degree. It is noticeable that I have a different way of thinking, but actually it works.
Looking back, why did I make the decision I did? I guess it falls into 4 categories:
1.) The people and diversity is awesome and I could feel that in the environment at my interview, even when I had sweaty palms etc. And I can now confirm this was the right first impression. I joined with 255 analysts, and met so many new people, including over 20 from Belfast from Belfast.
2.) Deloitte’s reputation…enough said
3.) You cannot live comfortably without technology. If anything, it’s only going to get more technical, so I got to join afield that is prospering and exciting
4.) You are well rewarded for the work you do.
Feel free to ask any questions about my background, technology, consulting, Deloitte in general or even the Belfast office.' Or read more about what we do by visiting https://mycareer.deloitte.com/uk/en/university/graduate-opportunities/consulting/technology