Government and public sector in Deloitte in Scotland
- Select a blog category
With the end of the financial year upon us, now is a good time to reflect on Scotland’s economic performance over the last twelve months and perhaps more importantly, consider the challenges that lie ahead.
Now, I’m going to try and get through this blog without the phrase ‘Data is the new oil’. Every conference with any link to data science and financial services will have at least one speaker (if not more) that will utter these words to try and express the true value now being placed on data.
January must be the most predictable month of the year. Gym visits go up, decorations come down, and we all reflect on what the year ahead could bring. Here at Deloitte, every January we report on how trends in technology, media and telecommunications will play out in our TMT Predictions report. As the saying goes, I never make predictions and I never will, but three of this year’s predictions stood out for me as especially significant for government and the public sector.
Seldom has so much happened in the space of 12 months. In the last year, we’ve witnessed a great deal of change, not only in terms of technology, politics and economics; but in many other walks of life too.
For Deloitte, it has also been a truly transformational period. Our firm has grown at its fastest pace for a decade, increasing turnover by 13.6% and breaching £3 billion across the UK Group for the first time.
Health systems in Europe are diverse, the result of history, culture and the economic and political environment in which they operate. They range from predominantly single-payer systems, such as the UK and Spain, which tend to spend a lower amount of their resources (Gross Domestic Product (GDP)) on healthcare; to systems of competing insurers and providers such as Germany and the Netherlands, which are two of Europe’s highest spenders on healthcare. Understanding what makes an effective healthcare system is therefore quite challenging. This week’s blog summarises the findings in our new report, Vital Signs- How to deliver better healthcare across Europe.
Action speaks louder: Why public sector organisations must redesign themselves to succeed in a dynamic environment
From Inverness to Ipswich, from Belfast to Bangor, public sector bodies face disruption on a scale unprecedented in more than half a century. Across the entire sector, senior leaders are wrestling with sweeping forces that challenge traditional services, delivery models and organisational boundaries.
The ever-increasing expectations of citizens, reductions in human and financial resources driven by austerity measures, and rapid digital developments are just three forces creating an imperative for transformational change.
This week [Monday 29 February], saw the launch of a major new initiative to boost the exporting capability of Scottish business. The Exporting is GREAT roadshow has been rolling across Scotland this week, encouraging more businesses to sell their products and services overseas.
This is all about jobs and growth, and exporting is vital to Scotland’s future. We know that firms which export grow faster, generate more revenue, hire more people and tend to pay better.
Scotland’s public sector is adjusting to new ways of working. Increasingly, that means doing more with less as budgets are put under significant pressure. There appears to be little future respite, with further savings needed in the years ahead.
Yet changing the way people and services work inevitably requires investment: both in time and capital.
The festive period is a time of reflection. And looking back over the last 12 months, I can safely say 2015 was a big year for Deloitte and for me.
This will be my first Christmas as Senior Partner for Deloitte in Scotland and Northern Ireland; a role I’m honoured to hold. I’ve inherited a fantastic team, which has helped make the transition that bit easier, and I’ve been inspired by the brilliant clients the firm gets to work with every day.
The public sector is going through a period of digital awakening – underpinned by a fundamental shift in the way services are delivered to citizens in Scotland and across the UK.
At the turn of the century, there was a focus on e-government providing online services that were merely an electronic façade replicating analogue processes. Since then, many have come to the realisation that merely applying an electronic skin to existing processes isn't enough.