Cloud Services Integration

Cloud integration is one of the core IT initiatives of the Insurance Industry. Integrated cloud solutions allow for better information, more effective assessments and faster innovation. By reducing the amount of capital and time it takes to enter or expand into new market, start-up or established companies can do so faster and with less risk.

Cloud services are delivered on demand and on a Pay-As-You-Go basis. As companies increase or decrease their needs, compute power, storage and databases can be adjusted instantly. Cloud developers have the ability to adjust resources at any given time. Companies can be in one cloud or several at the same time based on their needs. There are Private, Public and Hybrid delivery models that adjust to the level of security needed in each component of a business. Public Clouds are openly accessible and Private Clouds are owned and managed by a single company. While Hybrid Clouds allow companies to control their software and procedures while being able to leverage a Public Cloud as needed. Flexibility in delivery also means flexibility in cost. Companies pay for what they use, when they use it, making this new IT infrastructure a valuable option for companies looking to grow and innovate. 

Key trends

Picture1In 2017 Hybrid cloud was the preferred enterprise strategy with 85% of enterprises having a multi-cloud strategy

Picture2Decrease in private cloud adoption from 77% in 2016 to 72% in 2017

Picture3Focus on optimising cloud costs is the top initiative across all cloud users and especially among mature users

Picture4Annual spending on public clouds is expected to increase from $146 billion in 2017 to $236 billion in 2020

Key cloud initiatives

1.jpgIncrease speed to market

2Accelerate complex calculations

3Increase agility

4Increase business alignment

5Meet business continuity requirements

6Digital transformation

7Strategic business alignment

Cloud has helped insurers of all sizes re-architect their organisations to be more agile and innovative. Cloud services provide streamlined architectures and operating systems that allow faster delivery to market. Insurers have been utilising grid computing to complete critical business operations and by taking the compute-intensive workloads out of the data centre and into the cloud, organisations are able to increase their speed, scalability and cost saving abilities. Cloud solutions can help optimise the entire lifecycle of data. It can provide sophisticated capabilities to support from real-time streaming and analytics to machine learning.


An enterprise-wide digital transformation offers organisations numerous opportunities to improve customer experience, launch new applications and automate back-office processes. At Deloitte, we work with major cloud providers, offering the tools and ecosystem of technology providers to build or purchase any core systems platforms to implement a digital business and meet marketplace demands. Additionally, we know security is important to our clients and that is why we offer tools to build disaster recovery and business continuity protocols.

Follow our blog to continue learning about the Deloitte difference, key trends and challenges we have seen in the market.


John Starling

John Starling - Partner, Consulting

John is experienced in the management of IT and Infrastructure Technology within Financial Services. With over 20 years of IT experience within industry and management consultancy, he brings a keen insight on what it takes to deliver IT strategy and plans within the Financial Services sector. He leads Deloitte’s Infrastructure team across the Financial Services practice in the UK and has overseen various high impact programmes for premier insurance, retail and investment banking clients.


Hammad Rafique

Hammad Rafique - Partner, Consulting

Hammad recently joined Deloitte Digital leading our insurance Digital Enterprise proposition. Prior to this Hammad led Accenture’s UK Insurance business for 3 years shaping the businesses strategy and propositions. In addition, he was the Account lead for a number of our insurance accounts. Managing relationships and delivery across GI and L&M with teams delivering Strategy, Digital, Technology and Operational Change. Hammad has deep delivery skills as well as an entrepreneurial background and has successfully helped originate and deliver several market leading scale programmes during his career. Hammad has a great reputation for Innovation, Digital and Transformational.


Silvia Diogo

Silvia Diogo - Senior Manager, Consulting

Silvia is a Senior Manager in Deloitte’s Technology, Strategy and Architecture practice with over 18 years’ experience in the Financial Services Industry. She joins us from a Lloyds re-insurer, where her most recent role as an Infrastructure Manager for London and worldwide branches with responsibilities for business portfolio management, Infrastructure, vendor management, information security and IT strategy. Silvia leads our TS&A Cloud in Insurance proposition. Silvia holds the following qualifications: Prince 2 Practitioner, ITIL v3 Foundation, former Cisco Certified Network Professional (CCNP) and Cisco Certified Design Professional (CCDP). 



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